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Provider for the delivery of victims' services in Nottinghamshire

This tender is now closed - the successfull contractor will be announced at the end of September 2016.

The Commissioner has begun a tendering process to appoint a provider

for the delivery of victims’ services in Nottinghamshire.


The contract will run from 1 October 2016 to March 2020, with the new service beginning on 1 January 2017.

The PCC has responsibility and funding from the Ministry of Justice to commission local victims services. Contracts for the existing provision relating to victim support and restorative justice are due to expire on 31 December 2016.

The majority of victims of crime supported through current services are referrals from Nottinghamshire Police but the Commissioner is keen to ensure people who don’t report crimes to the police are also supported.

The successful tender will be expected to deliver a new model which provides help where victims are most likely to access it, including from groups based within their communities. It includes a key role for grassroots groups who will act as ‘community points’ in an effort to reach a greater number of people.

The community points will be supported and funded by a Victims’ CARE hub, which will also provide crime prevention advice, emotional support, expert advocacy and restorative justice help for victims.

The new model was designed as part of an independent review of victims services which found that very often grassroots community groups are supporting victims of crime already, without any funding or recognition.

The service is specifically for victims of crime, with help also available for people who have suffered antisocial behaviour, hate incidents and identify theft. Support for domestic and sexual violence survivors is not included as they will be supported by specialist services already in place.

The deadline for tenders is midday on 2 September with the contract being awarded at the end of September 2016.

It is published on Bluelight:


The contact re the above at the Commissioner's Office is:-

Nicola Wade
Commissioning Manager
Nottinghamshire Office of the Police and Crime Commissioner

Tel:   0115 844 5998