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Crime victims needed to help improve service

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Victims of crime are being given the chance to help shape the future provision of a care service which supports people affected by crime.

Nottinghamshire Victim CARE is a free, independent and confidential service to ensure people are given the support they need to help cope and recover, including emotional support, advocacy with other agencies, restorative justice and crime prevention advice.

Adults with “lived experience” of victimisation are being asked for their views and experience on how this service could be made better.

The appeal comes as Nottinghamshire Police and Crime Commissioner Caroline Henry, who is responsible for commissioning services for victims of crime, is preparing to recommission the Nottinghamshire Victim CARE service this year.

“Victims of crime have a unique understanding of what it is like to be affected by an incident and what type of support they would need and want in their hour of need,” said Commissioner Henry.

“It could be that they found some support missing from their experience or can give feedback on what worked well.

“That is why I am really keen to involve and work closely with victims of crime to make sure we have the best possible Victim CARE service in place.

“This is a great opportunity for someone to use their experience to create positive change for future victims.”

Victims of crime have previously shared their views on victim services during surveys.

One said: “Services should be more victim-led by listening to what victims need."

Another told us: “Support would be easier if victims were listened to and believed - it would feel worth seeking.”

That is why Commissioner Henry wants victims to be involved more in shaping the service.

Commissioning experience is not required for the role and training will be provided.   

This is a voluntary position, but expenses will be covered. The Office of the Police and Crime Commissioner is particularly interested in hearing from people with protected characteristics, in order to help shape a victim care service that is accessible to all.

To apply, please complete the Expression of Interest Form by following this link

The closing date for applications is midnight on 30 August 2022.  Applicants will have a short informal interview with Office of the Police and Crime Commissioner (OPCC) staff. 

If you would like support to enable you to apply; or you have any questions please contact


Role description 

  • Meet virtually or in person with Office of the Police and Crime Commissioner staff to develop the service specification
  • Assess bids received
  • Participate in a lived experience panel as part of the bidding process
  • Potential future opportunities to scrutinise how criminal justice agencies are delivering the Victims’ Code of Practice in Nottinghamshire. 


Person specification: 

  • Aged 18+ and resident in Nottingham or Nottinghamshire
  • Lived experience as a victim of crime
  • Fully recovered from victimisation experience
  • Not currently receiving support from Notts Victim CARE (or have received support within the past six months).


Domestic abuse and sexual violence support services are commissioned separately. Therefore, we would like to hear from other victims of crime, such as hate crime, fraud, burglary and assault.

For more information about Nottinghamshire Victim CARE, visit 

If you are a victim of crime and are in need of support in any way, please contact Victim CARE on Freephone 0800 304 7575



Posted on Monday 11th July 2022
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